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Uptime over the past 90 days. View historical uptime.
US Operational
90 days ago
99.99 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
100.0 % uptime
Today
CDP API Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Ingest API Operational
90 days ago
100.0 % uptime
Today
Data Access API (beta) Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 Operational
90 days ago
100.0 % uptime
Today
Realtime 2.0 Operational
90 days ago
99.98 % uptime
Today
Engage Studio - Campaign API Operational
90 days ago
100.0 % uptime
Today
Engage Studio - Delivery API Operational
90 days ago
100.0 % uptime
Today
Treasure Work / tdx Operational
90 days ago
100.0 % uptime
Today
Tokyo Operational
90 days ago
99.99 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
100.0 % uptime
Today
CDP API Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Ingest API Operational
90 days ago
100.0 % uptime
Today
Data Access API (beta) Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 Operational
90 days ago
100.0 % uptime
Today
Realtime 2.0 Operational
90 days ago
99.98 % uptime
Today
Engage Studio - Campaign API Operational
90 days ago
100.0 % uptime
Today
Engage Studio - Delivery API Operational
90 days ago
100.0 % uptime
Today
Treasure Work / tdx Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
99.99 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
100.0 % uptime
Today
CDP API Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Ingest API Operational
90 days ago
100.0 % uptime
Today
Data Access API (beta) Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 Operational
90 days ago
100.0 % uptime
Today
Realtime 2.0 Operational
90 days ago
99.98 % uptime
Today
Engage Studio - Campaign API Operational
90 days ago
100.0 % uptime
Today
Engage Studio - Delivery API Operational
90 days ago
100.0 % uptime
Today
Treasure Work / tdx Operational
90 days ago
100.0 % uptime
Today
Korea Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
100.0 % uptime
Today
CDP API Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Ingest API Operational
90 days ago
100.0 % uptime
Today
Data Access API (beta) Operational
90 days ago
100.0 % uptime
Today
Insights Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank Operational
Consent Configuration API Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 Operational
90 days ago
100.0 % uptime
Today
Engage Studio - Campaign API Operational
90 days ago
100.0 % uptime
Today
Engage Studio - Delivery API Operational
90 days ago
100.0 % uptime
Today
Treasure Work / tdx Operational
90 days ago
100.0 % uptime
Today
AP03 Operational
90 days ago
100.0 % uptime
Today
Web Interface Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
Streaming Import REST API Operational
90 days ago
100.0 % uptime
Today
Mobile/Javascript REST API Operational
90 days ago
100.0 % uptime
Today
Data Connector Integrations Operational
90 days ago
100.0 % uptime
Today
Hadoop / Hive Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto Query Engine Operational
90 days ago
100.0 % uptime
Today
Presto JDBC/ODBC Gateway Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
100.0 % uptime
Today
CDP API Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Lookup API Operational
90 days ago
100.0 % uptime
Today
CDP Personalization - Ingest API Operational
90 days ago
100.0 % uptime
Today
ADL Operational
90 days ago
100.0 % uptime
Today
Data Tank 2.0 / ACID DWH Operational
90 days ago
100.0 % uptime
Today
Engage Studio - Campaign API Operational
90 days ago
100.0 % uptime
Today
Engage Studio - Delivery API Operational
90 days ago
100.0 % uptime
Today
Treasure Work / tdx Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
US - REST API - Response Time ?
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US - Streaming Import REST API - Response Time ?
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US - Mobile/Javascript REST API - Response Time ?
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US - CDP API - Response Time
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US - CDP Personalization Lookup API - Response Time
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US - Engage Studio Campaign API - Response Time
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US - Engage Studio - Delivery API - Response Time
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Tokyo - REST API - Response Time ?
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Tokyo - Streaming Import REST API - Response Time ?
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Tokyo - Mobile/Javascript REST API - Response Time ?
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Tokyo - CDP API - Response Time
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Tokyo - Engage Studio Campaign API - Response Time
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Tokyo - Engage Studio - Delivery API - Response Time
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EU - REST API - Response Time ?
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EU - Streaming Import REST API - Response Time ?
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EU - Mobile/Javascript REST API - Response Time ?
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EU - CDP API - Response Time
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EU - Engage Studio Campaign API - Response Time
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EU - Engage Studio - Delivery API - Response Time
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Korea - REST API - Response Time ?
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Korea - Streaming Import REST API - Response Time ?
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Korea - Mobile/Javascript REST API - Response Time
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Korea - CDP API - Response Time
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Korea - Engage Studio Campaign API - Response Time
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Korea - Engage Studio - Delivery API - Response Time
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Jul 21, 2026

No incidents reported today.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026
[Tokyo Region] - Treasure Work / tdx claude - Degraded Performance
Resolved - This issue has been resolved. Treasure Work and tdx are operating normally, and the Claude Haiku 4.5 model in the Tokyo region is no longer experiencing errors or timeouts.

Thank you for your patience.
Jul 7, 13:59 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 13:27 PDT
Update - We are continuing to work through a potential fix and working to identify any potential contributing factors. Again, as the issue is localized to Haiku 4.5 models in the Tokyo region, we recommend users temporarily use a different model if they are experiencing any elevated error rates.

We apologize for the inconvenience and will have another update soon.
Jul 7, 12:42 PDT
Identified - We are continuing to explore this issue and are currently evaluating a potential fix. We will update as soon as our testing is complete.
Jul 7, 11:07 PDT
Update - We are continuing to investigate this issue and will provide another update in 30 minutes.
Jul 7, 10:40 PDT
Investigating - We are observing degraded performance in Treasure Work and tdx in the Tokyo region. This issue is limited to the Claude Haiku 4.5 model in the Tokyo region only. Users may notice that requests using Claude Haiku 4.5 return errors or time out.

At this time, we do not see any issues with other models. As a workaround, users can select a different model.

We are actively investigating this issue and will aim to provide an update in 30 minutes.
Jul 7, 10:04 PDT
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