Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service.
Other email services remain unaffected.
We will provide another update within 14 days, or sooner if conditions change.
Posted Oct 04, 2026 - 19:20 PDT
Update
We are continuing to monitor for any further issues.
Posted Oct 04, 2026 - 19:19 PDT
Update
Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service.
Other email services remain unaffected.
We will provide another update within seven days, or sooner if conditions change.
Posted Sep 24, 2026 - 21:44 PDT
Update
Transactional email delivery is recovering, but it may take some time to return to normal levels. Delivery continues to improve steadily. We are continuing to monitor the service.
Other email services remain unaffected.
We will provide another update within 7 days.
Posted Sep 17, 2026 - 23:51 PDT
Update
Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.
Other email services remain unaffected.
We will provide another update within 24 hours.
Posted Sep 16, 2026 - 23:10 PDT
Monitoring
Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.
Other email services remain unaffected.
We will provide another update within 2 hours.
Posted Sep 16, 2026 - 20:44 PDT
Identified
We have identified the cause of delays affecting transactional emails from our web interface and are working on a solution. Customers may receive some emails later than expected during this time. Affected emails include system notifications and password reset requests.
Other email services are operating normally. We will provide another update within 30 minutes.
Posted Sep 16, 2026 - 20:14 PDT
This incident affects: US (Web Interface), Tokyo (Web Interface), EU (Web Interface), Korea (Web Interface), and AP03 (Web Interface).