The maintenance and validations are completed. Email campaigns, sending and delivery were not affected, and all other channels remain operation.
Posted Oct 01, 2026 - 00:29 PDT
Scheduled
We will perform a planned migration of the delivery feedback processing pipeline used to record email delivery, bounce, and related event information in the Email Delivery Events Table.
Email sending and delivery will remain operational during this maintenance. Emails will not be resent or duplicated. Customers may observe a short delay in Email Delivery Events Table updates, and a small number of duplicate entries may be recorded while events are retried.
No other Engage channels will be affected.
In an extreme retry scenario, up to approximately 1,200 duplicate entries could be created. This is a theoretical upper bound, and the expected duplication volume is much lower.
No customer action is required. We will monitor the migration and provide updates throughout the maintenance window.
Posted Sep 17, 2026 - 00:58 PDT
This scheduled maintenance affected: AP03 (Engage Studio - Delivery API), Korea (Engage Studio - Delivery API), US (Engage Studio - Delivery API), Tokyo (Engage Studio - Delivery API), and EU (Engage Studio - Delivery API).